May 20, 2014
Since opening its first location in Whistler, British Columbia in 1994, Club Intrawest has grown to include nine properties across Canada, the United States and Mexico. As North America's premier boutique vacation club, its focus has always been on Member satisfaction.
"There are a lot of milestones in a company's evolution," says Trevor Bruno, President, Intrawest Resort Club Group. "However, commemorating our 20th Anniversary seems especially significant. Through economic highs and lows, our steady pace of growth and expansion with a laser focus on Member satisfaction has allowed us to thrive as a company, but more importantly continue to live our mission statement year after year: we help Members create the best vacations of their lives."
To celebrate the Club's 20th anniversary, all of the locations hosted special Member events on May 1, including cake, champagne and hors d'oeuvres. However, the most significant milestone commemorating the Club's anniversary has to be the opening of its ninth location in Ucluelet, British Columbia. Located on the west coast of Vancouver Island, the property boasts 1- and 2-Bedroom Vacation Homes – all with water views.
"Our newest Club location in Ucluelet follows our established model of picking unique, off-the-beaten-path locales and creating vacation experiences that are true to the destination's spirit and heritage, while offering a high level of service and amenities common across our network of locations," says Bruno. "Ucluelet is the perfect complement to our other British Columbia resorts in Vancouver and Whistler. Our Members can now enjoy world-class skiing, cosmopolitan urban attractions and west coast storm watching – all in one trip!"
April 25, 2014
(Vancouver, British Columbia) – Club Intrawest, North America's premier boutique vacation club, is excited to announce a new partnership with Flytographer, vacation photography specialists, to create an exclusive travel experience: Members visiting all nine Club Intrawest locations and select partner properties can now combine their stay with a photo shoot by a local professional photographer.
According to Robert Reyes, Club Intrawest's Vice President, Member Experience: "At Club Intrawest, we're always looking for ways to enhance our Members' vacation experience. This partnership with Flytographer will give our Members the opportunity to forever capture those special vacation moments, providing the ultimate souvenir from their trip."
Using a unique, dedicated web site, Club Intrawest Members will be able to book their custom photo shoot in advance of their vacation. Plus, through this exclusive partnership, Members will also have access to all length of photo sessions, ranging from 30 minutes to 2 hours.
Flytographer is the world's first site to help travellers easily book a professional photographer for a candid photo shoot in over 75 cities and resort destinations. The result is wall-worthy vacation photos with everyone together. Captured by a charming, professional local photographer, the finished album is presented in a personalized gallery, providing a priceless souvenir of the trip.
"It's one thing to tell your friends and family about how great your vacation was," says Reyes, "but it's even better to show them. We're confident Club Intrawest Members will take advantage of this unique benefit to capture those special vacation moments, year after year."
April 15, 2014
(Vancouver, British Columbia) – Club Intrawest, a boutique private vacation Club with 9 locations across North America, was recently awarded the American Resort Development Association's Circle of Excellence award for Excellence in Customer Service.
According to ARDA, the "Circle of Excellence awards honor those that have attained the very highest level of excellence in the resort industry and whose accomplishments and dedication spur the industry to new heights".
"We couldn't be more proud of this accomplishment" says Club Intrawest President Trevor Bruno. "Our mission is to help Members create the best vacations of their lives and it's very rewarding to be recognized for these efforts. All of our 450 Team Members contribute to this mission and this award is a reflection of their dedication to providing our Members and guests with the best service possible."
"We realize that good vacations are hard to forget and great vacations stay with you forever" continues Bruno. "Team Members at Club Intrawest are all about great vacations. The best, in fact. That's what we do – help our Members create the best vacations of their lives."
Club Intrawest Members have some of the highest satisfaction rates in the vacation ownership industry as reflected in the results of the 2013 post vacation surveys. 93.1% of Club Members responded that their expectations had been met or exceeded when asked how satisfied they were with their overall Club Intrawest vacation experience.
February 25, 2014
(Vancouver, British Columbia) – Club Intrawest, a boutique private vacation Club, is thrilled to be opening its ninth location in Ucluelet, British Columbia. Club Intrawest — Ucluelet is located within the picturesque Water’s Edge Resort overlooking Ucluelet Harbour and is just minutes away from the famed Pacific Rim National Park Reserve. This boutique collection of 1- and 2-Bedroom Vacation Homes will provide Club Intrawest Members and guests with the perfect launching off point to explore the natural beauty of the Ucluelet and Tofino region.
"We are very excited to introduce this new location to our Members," says Club Intrawest President Trevor Bruno. "Club Intrawest Members are an active and adventurous group and Ucluelet will provide them with access to a quintessential West Coast experience with pristine wilderness, abundant wildlife and no shortage of activities and adventures. It's also the perfect complement to our other West Coast Club locations in Vancouver and Whistler."
Renovations of the Vacation Homes are currently underway in order to provide Members with the comfort and style they have come to expect from other Club Intrawest locations. The Vacation Homes will have a West Coast beach cottage feel with a relaxing natural palette that will provide a bright, warm and cozy space on a dark and stormy West Coast evening. The textural neutral finishes will be splashed with hues of blue and green and mixed in with weathered woods and smooth beach rocks. This will be an escape to nurture the senses.
The Club will begin welcoming Members on May 15, 2014.
Wednesday December 4, 2013
Wellness professionals, Kate Hutcheson and Joanna Verweel, share some of their favorite recipes (give them a try the next time you're at the Club). For more healthy eating tips, find the full article here.
Kate's easy, go-to breakfast in the morning keeps you full and energized for a day of exploring.
Add roughly 1/2 cup of hot water, stir the mixture and let sit for a few minutes before eating.
This is an easy family friendly recipe that is fast, healthy and affordable. Joanna often travels with quinoa if she knows she won't find it at her destination.
1. Preheat the oven to 400 F. Combine the sweet potatoes, olive oil, sage and garlic in a medium bowl and toss well. Place in the oven and let roast for 30 minutes. Make sure to toss them every 10 minutes so they don't burn on one side.
2. Cook the quinoa according to the package instructions (it usually takes 15 minutes).
3. Combine quinoa with the roasted sweet potatoes, avocado pieces and crumbled goat cheese. Serve while the quinoa is still warm.
Blend and enjoy!
Blend and enjoy!
Monday July 15, 2013
Once again, Club Intrawest — Whistler has been awarded the TripAdvisor Certificate of Excellence. This designation is only given to those businesses that consistently earn top ratings from TripAdvisor travelers. In fact, according to TripAdvisor, the Certificate of Excellence is awarded to businesses that rank in the top 10% worldwide for traveler feedback.
"We've always known our Club location in Whistler is a special place, but it's nice to get external validation," says Robert Reyes, Vice President, Member Experience. "With our on-going refurbishments and maintenance, the Club is just as beautiful today as it was when we built it in 1994."
Wednesday April 10, 2013
For the third year in a row, Club Intrawest won coveted awards at the American Resort Developers Association (ARDA) Awards Gala dinner, held during the annual conference in Miami, Florida. The Club won for our electronic newsletter – Club Currents – and our refurbished Presentation Center in the Village at Tremblant, Quebec.
Wednesday December 19, 2012
The Club location in Zihuatanejo, Mexico recently opened a beachfront juice and smoothie café called Jugo Bar. Located in front of the Club on Playa La Ropa, all the drinks are made with purified water. Stroll along the beach while sipping on a 'Hang Ten', made with mango, banana, cranberry juice and a splash of fruit nectar. Or relax in the shade with a 'Mexican Malibu' – the perfect blend of avocado, pineapple, coconut water, lime, vanilla and agave. Or create your own juice blend.
This latest addition to the food and beverage options at Club Intrawest – Zihuatanejo is the perfect complement to the fine dining at Zi Restaurant (under the large palapa roof) and the more casual pool-side fare at The Surf Club. Both Members and Guests are invited to enjoy all of the Club's food and beverage services.
Thursday November 8, 2012
As the ski season approaches, Members of Club Intrawest today discovered they have direct booking access to collection of lodging options at Intrawest resorts across North America. Today, Members can take advantage of special, discounted rates at accommodations across the network of Intrawest mountain resorts, including Tremblant, Quebec; Winter Park, Colorado; Steamboat, Colorado; Stratton, Vermont; and Snowshoe, West Virginia.
"Club Members are part of the larger Intrawest family," says Trevor Bruno, President. "As such, we want to give them every opportunity to experience all our mountain resorts, in addition to Whistler, Panorama and Blue Mountain. This is the perfect opportunity to take a different – or extra – ski trip this season."
Monday August 27, 2012
The praise keeps rolling in for Club Intrawest resorts. In addition to recognizing Palm Desert earlier this summer, our Club locations in Whistler and Zihuatanejo also received the TripAdvisor Certificate of Excellence. This designation is only given to those businesses that consistently earn top ratings from TripAdvisor travelers.
"I'm so proud of our teams in Whistler and Zihuatanejo for delivering such consistently exceptional experiences for our Members and Guests," says Robert Reyes, Vice President, Member Experience. "This is such a meaningful award because it's determined by those that actually stay at our Club locations."
Tuesday June 12, 2012
We couldn't have asked for higher praise. The TripAdvisor Certificate of Excellence awards businesses that consistently earn top ratings from TripAdvisor travelers. Club Intrawest – Palm Desert scored a rating of 4.5, earning us a place among the very best.
This traveler rating was earned over the past year. "We know our Club location in Palm Desert is exceptional," says James Winchester, Club Manager. "But it's nice to get validation from people who stay at the Club."
Thursday May 31, 2012
Our commitment to green practices was recently recognized by the Green Key Eco-Rating Program, a graduated rating system designed to recognize hotels, motels and resorts that are committed to improving their environmental and fiscal performance.
The following Club Intrawest properties were awarded Green Keys: Whistler, British Columbia; Blue Mountain, Ontario; Tremblant, Quebec; Palm Desert, California; Sandestin, Florida; and Zihuatanejo, Mexico.
"This external recognition is proof that our Thinking Green program is making a positive difference in how we conduct our business," says Robert Reyes, Vice President of Member Experience. "All of our teams are committed to environmentally responsible practices."
Tuesday April 10, 2012
The American Resort Developers Association (ARDA) hosted its annual global vacation ownership conference at the beginning of April in Las Vegas. As part of the event, an Awards Gala Dinner recognizes the best in the industry in various categories from marketing and sales to human resources and resort design.
Club Intrawest was short-listed for 7 ARDA Awards and won in 4 categories, including: